This interactive 6-hour training will provide an introduction to group facilitation and also present advanced facilitation skills. Participants will learn the basics of facilitating meetings and other group conversations, and key skills to use when issues arise. Participants will have the opportunity to practice facilitating and will refine their skill set to address conflict occurring within teams.

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This virtual training takes place via Zoom from 9am - 3pm EST. Participants must be available via video and audio for the duration of the training. We will break for one-hour for lunch.

 

Registration fee: $250.00 per person

This interactive 6-hour training includes a comprehensive introduction to Conflict Resolution, active listening, reflective skills, de-escalation, "I" statements, problem-solving, and how to apply these skills to high-conflict situations.

 

This virtual training takes place via Zoom from 9am - 3pm EST. Participants must be available via video and audio for the duration of the training. We will break for one-hour for lunch.

 

Registration fee: $250.00 per person

This highly interactive 20-hour training will introduce mediation concepts and prepare individuals to mediate using demonstration, practice, lecture, discussion, and situational case studies. This is a practical course, incorporating a best practices approach to mediating.

 

Topics include:

• Active listening
• Five-phase Facilitative/Empowerment model
• Client-centered approach
• Cultural influences
• Mediator interventions & strategies
• Uniform Mediation Act

 

This virtual training takes place via Zoom from 9am - 5pm EST each day for 3 consecutive days. Participants must be available via video and audio for the duration of the training.

 

This training provides 18.5 Continuing Legal Education (CLE) credits, and also meets the training requirements for mediators set forth by the Ohio Supreme Court in Rule 16. CEU credit approval is pending.

 

Registration fee: $550.00 per person

Shelter Diversion prevents homelessness for people seeking shelter by identifying immediate alternate housing and connecting clients to services and financial assistance so they can return to permanent housing. In Cleveland, we have found that this client-centered, conflict-resolution approach keeps many persons seeking shelter stably housed.

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Diversion experts from Cleveland Mediation Center have trained over 30 communities nationwide in shelter diversion since 2014. 95% of participants rated the training as 'Excellent' or 'Very Good' overall.

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This virtual training takes place via Zoom from 11am-3pm EST each day for 2 consecutive days. Participants must be available via video and audio for the duration of the training.

 

Registration fee: $300.00 per person

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